Refund policy

Made especially for you

Each garment is made especially for you after you place your order. Please double-check your selected size and color and use the size chart before ordering. Getting those details right helps reduce replacement costs and keeps our prices affordable.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, or different from what you ordered, please contact us as soon as possible at intuitionwithinhelp@yahoo.com. Include your order number, a description of the problem, and clear photos showing the issue where possible. We will investigate with our production provider and discuss the next steps with you.

Size or color selections

If you received the size and color you selected but would like a different option, please contact us at intuitionwithinhelp@yahoo.com to discuss your situation. We review these requests individually and will explain any proposed solution and associated costs, including any return or replacement shipping, before you agree to proceed. If a physical return is arranged, we will provide the return address and instructions directly to you.

Tracking and delivery questions

Please check your tracking updates. If tracking shows your order as delivered but you haven't received it, or you notice another discrepancy, contact us as soon as possible at intuitionwithinhelp@yahoo.com. Include your order number and a brief description so we can investigate and provide updates.

If it has been eight calendar days or more since you placed your order and it has not arrived, please contact us so we can check its status. You are welcome to contact us sooner if you have a concern. This is a support checkpoint, not a guaranteed delivery date or a determination that your package is lost.